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RFID Sensors

The RFID reader (sensor) is the component that detects when a product is picked up or placed back on the shelf. Correct placement and mounting are critical for reliable detection.

The RFID reader must be positioned directly underneath the shelf surface where the product will rest. The reader detects RFID tags through the shelf material.

  • Distance — The maximum distance between the RFID tag and the reader surface should be 3—5 cm. This includes the thickness of the shelf material.
  • Alignment — The reader should be centered beneath the product’s resting position for the best detection reliability.
  • One reader per zone — Each reader covers a defined detection area. For multiple products, you may need multiple readers or a reader with multiple antenna zones.

For lightweight installations or temporary setups:

  1. Clean the underside of the shelf surface.
  2. Attach the adhesive pads (included) to the back of the reader.
  3. Press the reader firmly against the shelf underside in the correct position.

For permanent installations:

  1. Mark the screw positions on the underside of the shelf using the reader as a template.
  2. Pre-drill the holes if necessary (be careful not to drill through the shelf surface).
  3. Secure the reader with the provided screws.

If the shelf material is thick (more than 2 cm), consider recessing the reader:

  1. Route a shallow pocket into the underside of the shelf to reduce the distance between the reader and the tag.
  2. Mount the reader in the recessed pocket.
  3. Ensure the remaining shelf material is no thicker than 1—2 cm above the reader.

The shelf material between the reader and the tag affects detection range:

MaterialEffect on RangeRecommendation
Wood / MDFMinimal impactIdeal — keep thickness under 3 cm
Plastic / AcrylicMinimal impactIdeal — keep thickness under 3 cm
GlassSlight reductionWorks well — keep thickness under 2 cm
MetalBlocks signalNot suitable — avoid metal shelves or use cutouts
Marble / StoneModerate reductionMay work — test detection before final installation

Each RFID reader connects to the RFID gateway via a cable:

  1. Route the cable from the reader to the gateway location. Use cable management clips to keep the installation tidy.
  2. Connect the cable to an available port on the gateway.
  3. The gateway will automatically detect the connected reader.

After mounting, test that each reader detects tags correctly:

  1. Place an RFID tag on the shelf surface above the reader.
  2. Check in the CMS (via the RFID Plugin) that the tag is detected.
  3. Lift the tag and confirm that the “tag removed” event fires.
  4. Adjust the reader position if detection is inconsistent.

For installations with many products, you will need multiple readers:

  • Each reader covers one product zone on the shelf.
  • All readers connect to the same RFID gateway.
  • The gateway distinguishes signals from each reader, so the CMS knows which zone detected the tag event.
  • RFID Tags — Attach tags to your products and configure them in the CMS.
  • RFID Events — Set up content triggers for tag detection.