Installation

Setup

Step 1: Connect the Hardware

1. Plug the SignageStick directly into the HDMI input of your screen. If there is not enough space, use the included HDMI extension cable
2. Connect the power adapter via the Micro-USB port
3. The player starts automatically

Step 2: Establish a Network Connection

After startup, the setup screen appears. There are two options:

With a USB mouse:

1. Click Next
2. Select your Wi-Fi network from the list
3. Enter the password and confirm

With a smartphone (no additional hardware required):

1. The SignageStick automatically opens a Wi-Fi hotspot (the name starts with “viewneo” and is shown on the screen)
2. Connect your smartphone to this hotspot
3. Scan the QR code on the screen or enter http://viewneo.stick in your browser
4. Follow the setup wizard on your smartphone

Step 3: Link the Player to Your viewneo Account

Once the network connection has been established, the SignageStick displays an activation code.

1. Log in to the CMS at cloud.viewneo.com
2. Under Devices, select the group the player should be added to
3. Click Activate device
4. Enter a device name and the activation code
5. Click Activate

For details, see Activate device.

Settings

To open the device settings, connect a USB mouse and click the screen several times until a lock icon appears in the top right corner. Click the lock icon to open the player menu.

PIN protection

If a PIN has been configured, you must enter it when opening the menu. After three failed attempts, input is locked for 5 minutes.

Wi-Fi

1. Open the player menu and switch to the System tab
2. Click Settings
3. Select Wi-Fi
4. Select your network from the list and enter the password

Ethernet

For a wired connection, you need a compatible USB-to-RJ45 Ethernet adapter.

1. Open the player menu and switch to the System tab
2. Click Settings
3. Select More and then Ethernet
4. For a static IP: change the IP mode from DHCP to Static
5. Enter the IP address, subnet mask, gateway and DNS server
6. Confirm with Connect

Change Language

1. Open the player menu and switch to the System tab
2. Click Settings
3. Scroll to Language & Input
4. Select Language
5. Select the desired language from the list

Resolution

1. Open the player menu and switch to the System tab
2. Click Settings
3. Select Display
4. Select HDMI Mode
5. Select the desired resolution and confirm with Keep