RFID Bulk Events

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When managing a large number of products with RFID tags, creating individual events for each tag can be time-consuming. RFID bulk events let you define rules that apply to multiple tags at once, streamlining the setup process for larger installations.

When to Use Bulk Events

Bulk events are useful when:

• you have many products with RFID tags that need similar event configurations.
• multiple tags should trigger the same type of action (e.g. all tags in a product category display content from the same template).
• you want to update event rules that affect many tags at once.
• you are setting up a new installation with dozens or hundreds of products.

Create Bulk Events

1. Log in to the viewneo CMS at cms.viewneo.com.
2. Navigate to Devices → Smart Line → RFID Gateway.
3. Open the Bulk Events tab (or the corresponding bulk management interface).
4. Click Create Bulk Rule.

Step 1: Select Tags

Select the tags the bulk rule should apply to:

• Select individually – Check the boxes next to specific tags in your tag list.
• Select by group – If you have organized tags into groups (e.g. by product category), select an entire group.
• Select all – Apply the rule to all registered tags.

Step 2: Define the Rule

Configure the event rule that is applied to all selected tags:

Setting	Description
Trigger	The event type (Tag Lifted, Tag Placed, Tag Changed).
Action type	What should happen: display content, switch playlist, trigger webhook, return to default.
Content Assignment	How the content is assigned. Options may include: specific content for all, or template-based content that uses the tag’s individual content assignment.
Player / Player Group	Which player(s) should respond to the events.

Tip

For bulk events, the template-based content option is particularly powerful. It means that each tag still displays its own individual content (as configured in the tag’s individual assignment), but the event trigger logic is shared across all selected tags. This saves you from creating separate events for each individual tag.

Step 3: Review and Apply

1. Review the summary showing how many tags are affected and which rule is applied.
2. Click Apply to create the bulk events.
3. The system generates individual event entries for each selected tag based on the defined rule.

Manage Bulk Events

Edit a Bulk Rule

If you need to change the rule for a group of tags:

1. Navigate to the Bulk Events tab.
2. Select the bulk rule you want to change.
3. Update the trigger, action or tag selection.
4. Click Save. The changes are applied to all tags covered by the rule.

Remove Tags from a Bulk Rule

1. Open the bulk rule.
2. Uncheck the tags you want to remove from the rule.
3. Save the changes.

The unchecked tags no longer have events generated by this bulk rule. You can then create individual events for them if needed.

Delete a Bulk Rule

1. Open the bulk rule.
2. Click Delete Rule.
3. Confirm the deletion.

Caution

Deleting a bulk rule can also remove the individual events generated from it. Check the impact before deleting, especially if you have made manual changes to individual events after creating the bulk rule.

Example: Retail Store with 50 Products

A retail store has 50 products, each with an RFID tag and individually assigned content:

1. Bulk rule 1 – Trigger: Tag Lifted. Action: Display the tag’s individually assigned content. Applied to all 50 tags.
2. Bulk rule 2 – Trigger: Tag Placed. Action: Return to the default playlist. Applied to all 50 tags.

This creates 100 events (2 per tag) with just two bulk rules, instead of creating 100 individual events manually.

Best Practices

• Organize tags into groups before creating bulk rules. Group by product category, shelf location or store area.
• Use consistent naming conventions for tags and content. This makes reviewing and troubleshooting bulk rules easier.
• Test with a small group first before applying a bulk rule to all tags. Check that the trigger and action work as expected.
• Document your bulk rules in a spreadsheet or internal notes so your team understands the event logic.

Note

Bulk events are an advanced feature. For small installations with fewer than 10 products, individual events (see RFID events) may be easier to manage.

Next Steps

• RFID events – Review individual event configuration.
• RFID tags – Manage tag mappings and content assignment.
• RFID firmware – Keep your RFID Hub firmware up to date.