Important ! To set up the device requires a smartphone (IOS or Android) with the latest viewneo Diwa App.
You'll need to following to complete the setup process:
|1 x||viewneo Diwa|
|1 x||Quickstart Guide with QR Code for the Diwa App|
You can get the Diwa App for IOS (iPhone) or Android by
The app is required to set up the Diwa.
After unpacking the device, the Diwa must be started with the reset button by using a paper clip (or similar object) on the bottom. To do this, briefly press the switch located in the small hole on the bottom with the paper clip. You will feel a small resistance, and if you continue to press until it makes a noticeable "click", the restart has been triggered.
If the device does not respond to the reset, the Diwa must first be connected to the accessory 12V DC power supply. The charging socket is located on the bottom of the device.
After the reset, the Diwa display will change and display a QR code.
This code must now be scanned with the Diwa App.
IS THIS THE FIRST TIME THAT DIWA IS SET UP?
Just follow the instructions in the app and on the screen of the diwa.
For this step you need to know the name of the wifi network you want to connect to (SSID, WiFi network name) and the password that goes with it.
Tip: Enter WiFi network only once.
To save yourself a lot of work, the network parameters (SSID and password) can be saved locally in the app. Next time when setting up, you can just select the saved network and no need to enter password or network name. Data is only saved locally in the app and not in the cloud.
If this is not the first Diwa, then you have to select the tab Diwas in the app, where all Diwas are listed. Here you tap on the PLUS sign to add a Diwa.
Now you get the choice if the settings (Diwa display and WiFi network) should be taken over from the last set up Diwa or if you want to use other (new) settings.
TIPP: Apply settings to set up many Diwas in a row. When setting up multiple Diwas at the same location (in the same restaurant), you can reuse the settings from the prior Diwa you set up. This helps save a lot of time.
To save power, the Diwa goes into a 5-minute deep sleep after it has connected to the viewneo Cloud via the Internet for the last time. During this time, the device does not notice when changes are made via the app. Therefore, it may take up to 5 minutes maximum for commands via app to be executed by the Diwa.
No. All ad changes set in the app are executed by the Diwa on time. The Diwa sets up its deep sleep phases accordingly. Only manual changes just made via app will have a 5 minute delay before they are implemented on the Diwa.
The battery indicator in the app is not adjusted until the Diwa is fully charged for the first time. You can use the Diwa directly after unpacking without charging but the battery display in the app is not accurate.
You can find additional information about the charging status in various places in the app.
Depending on how the Diwa is used, it's possible to achieve a runtime of 10 to 30 days or more from one battery charge.
The display can only show grayscale. Therefore, all images selected or photographed via app from your smartphone are automatically converted to grayscale.
If one or more Diwas should get a new display, then there are two possibilities:
From the Home page of the app, press the Replace Display button and follow the instructions. You can either select the display
If you now select a new display, all existing displays on the Diwa will be deleted.
If a Diwa is assigned a new display in addition, a time can be defined at which the new display should be shown. All possibly existing displays on the Diwa remain stored and are displayed at the respective set times.