Setting up viewneo Butler

The viewneo Butler needs to be linked to your viewneo user account. Once it is linked, then you can control it with the viewneo Content Management System.

Important Information!

To set up the Butler and connect to the viewneo user account, the Butler Interaction Plugin is required.

Connecting viewneo Butler

The first step is to ensure that all of the necessary cables are connected.

Front Side

The front side shows the status of the Butler with LED lights (the bowtie of the Butler).

Back Side

On the back are the connections for the LAN and power cables (via external power supply):

The Butler must be connected to a direct power supply and to the Internet via the LAN cable.

Resetting the Butler

If the Butler has already gone through the initial configuration process and needs to be set up again, then the Butler must be reset. In order to do this you will need to press the reset button located on the back of the case with a sharp object (such as a paper clip) for several seconds. The bow tie LED status indicator on the front will begin to flash blue.

Required steps to setup the Butler

The following three steps are necessary to set up the viewneo Butler.

1. Activate the Butler Interaction Plugin

In order to register a viewneo Butler in the viewneo CMS, a Plugin is required. More information about the Butler Interaction Plugin can be found here.

2. Connect Butler in the CMS

The Butler now needed to be added as a new device (as a Butler - not as a player) in your own user account in viewneo. You can get more information on how to do this here: Butler with User Account. Prior to the setup wizard running on the device itself, a new device needs to added to the CMS. When you do this you will get a code that will be needed for the next step of linking the Butler to your user account.

3. Start Butler Setup Assistant

The final step is to start the Butler setup assistant. It is important to note that this is not located in the CMS. For more help the Setup Wizard section will provide you will step by step instructions on this last step.